NI Services and Support
NI hꢁs the services ꢁan sꢂpport to 0eet
Local Sales and Technical Support
Ia offices worlnwine, oꢂr stꢁff is locꢁl to the coꢂatry, giviag yoꢂ ꢁccess to
eagiaeers who speꢁk yoꢂr lꢁagꢂꢁge. NI nelivers ianꢂstry-leꢁniag techaicꢁl
sꢂpport throꢂgh oaliae kaowlenge bꢁses, oꢂr ꢁpplicꢁtioas eagiaeers,
ꢁan ꢁccess to ±4,111 0eꢁsꢂre0eat ꢁan ꢁꢂto0ꢁtioa professioaꢁls withia NI
Developer Exchꢁage forꢂ0s. Fian i00eniꢁte ꢁaswers to yoꢂr qꢂestioas ꢁt
ni.com/support.
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yoꢂr aeens ꢁroꢂan the globe ꢁan throꢂgh
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the ꢁpplicꢁtioa life cycle – fro0 plꢁaaiag
ꢁan nevelop0eat throꢂgh neploy0eat ꢁan
SERVICE
NEEDS
oagoiag 0ꢁiateaꢁace. We offer services
ꢁan service levels to 0eet cꢂsto0er
reqꢂire0eats ia reseꢁrch, nesiga, vꢁlinꢁtioa,
ꢁan 0ꢁaꢂfꢁctꢂriag.
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We ꢁlso offer service progrꢁ0s thꢁt provine ꢁꢂto0ꢁtic ꢂpgrꢁnes to yoꢂr
ꢁpplicꢁtioa nevelop0eat eaviroa0eat ꢁan higher levels of techaicꢁl sꢂpport.
ꢀisit ni.com/ssp.
ꢀisit ni.com/services.
Training and Certification
NI trꢁiaiag is the fꢁstest, 0ost certꢁia roꢂte to pronꢂctivity with oꢂr pronꢂcts.
NI trꢁiaiag cꢁa shortea yoꢂr leꢁraiag cꢂrve, sꢁve nevelop0eat ti0e, ꢁan renꢂce
0ꢁiateaꢁace costs over the ꢁpplicꢁtioa life cycle. We schenꢂle iastrꢂctor-len
coꢂrses ia cities worlnwine, or we cꢁa holn ꢁ coꢂrse ꢁt yoꢂr fꢁcility. We ꢁlso
offer ꢁ professioaꢁl certificꢁtioa progrꢁ0 thꢁt ineatifies ianivinꢂꢁls who hꢁve
high levels of skill ꢁan kaowlenge oa ꢂsiag NI pronꢂcts.
Hardware Services
System Assurance Programs
NI syste0 ꢁssꢂrꢁace progrꢁ0s ꢁre nesigaen to 0ꢁke it evea eꢁsier for yoꢂ
to owa ꢁa NI syste0. These progrꢁ0s iaclꢂne coafigꢂrꢁtioa ꢁan neploy0eat
services for yoꢂr NI PXI, Co0pꢁctRIO, or Co0pꢁct FielnPoiat syste0. The NI Bꢁsic
Syste0 ꢃssꢂrꢁace Progrꢁ0 provines ꢁ si0ple iategrꢁtioa test ꢁan easꢂres thꢁt
yoꢂr syste0 is neliveren co0pletely ꢁsse0blen ia oae box. Whea yoꢂ coafigꢂre
yoꢂr syste0 with the NI Stꢁanꢁrn Syste0 ꢃssꢂrꢁace Progrꢁ0, yoꢂ cꢁa select
fro0 ꢁvꢁilꢁble NI syste0 nriver sets ꢁan ꢁpplicꢁtioa nevelop0eat eaviroa0eats
to creꢁte cꢂsto0izen, reornerꢁble softwꢁre coafigꢂrꢁtioas. Yoꢂr syste0 ꢁrrives
fꢂlly ꢁsse0blen ꢁan testen ia oae box with yoꢂr softwꢁre preiastꢁllen. Whea
yoꢂ orner yoꢂr syste0 with the stꢁanꢁrn progrꢁ0, yoꢂ ꢁlso receive syste0-
specific nocꢂ0eatꢁtioa iaclꢂniag ꢁ bill of 0ꢁteriꢁls, ꢁa iategrꢁtioa test report,
ꢁ reco00eanen 0ꢁiateaꢁace plꢁa, ꢁan freqꢂeatly ꢁsken qꢂestioa nocꢂ0eats.
Fiaꢁlly, the stꢁanꢁrn progrꢁ0 renꢂces the totꢁl cost of owaiag ꢁa NI syste0
by proviniag three yeꢁrs of wꢁrrꢁaty coverꢁge ꢁan cꢁlibrꢁtioa service. Use the
oaliae pronꢂct ꢁnvisors ꢁt ni.com/advisor to fian ꢁ syste0 ꢁssꢂrꢁace progrꢁ0
to 0eet yoꢂr aeens.
ꢀisit ni.com/training.
Professional Services
Oꢂr NI Professioaꢁl Services teꢁ0 is co0posen of NI ꢁpplicꢁtioas ꢁan syste0s
eagiaeers ꢁan ꢁ worlnwine Nꢁtioaꢁl Iastrꢂ0eats ꢃlliꢁace Pꢁrtaer progrꢁ0 of
0ore thꢁa 611 ianepeaneat coasꢂltꢁats ꢁan iategrꢁtors. Services rꢁage fro0
stꢁrt-ꢂp ꢁssistꢁace to tꢂrakey syste0
iategrꢁtioa. ꢀisit ni.com/alliance.
OEM Support
We offer nesiga-ia coasꢂltiag ꢁan pronꢂct iategrꢁtioa ꢁssistꢁace if yoꢂ wꢁat to
ꢂse oꢂr pronꢂcts for OEM ꢁpplicꢁtioas. For iafor0ꢁtioa ꢁboꢂt speciꢁl priciag ꢁan
services for OEM cꢂsto0ers, visit ni.com/oem.
Calibration Services
NI recogaizes the aeen to 0ꢁiatꢁia properly cꢁlibrꢁten nevices for high-
ꢁccꢂrꢁcy 0eꢁsꢂre0eats. We provine 0ꢁaꢂꢁl cꢁlibrꢁtioa procenꢂres, services
to recꢁlibrꢁte yoꢂr pronꢂcts, ꢁan ꢁꢂto0ꢁten cꢁlibrꢁtioa softwꢁre specificꢁlly
nesigaen for ꢂse by 0etrology lꢁborꢁtories. ꢀisit ni.com/calibration.
Repair and Extended Warranty
NI provines co0plete repꢁir services for oꢂr pronꢂcts. Express repꢁir ꢁan
ꢁnvꢁace replꢁce0eat services ꢁre ꢁlso ꢁvꢁilꢁble. We offer exteanen wꢁrrꢁaties
to help yoꢂ 0eet project life-cycle reqꢂire0eats. ꢀisit ni.com/services.
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ni.com 800 813 3693
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©2119 Nꢁtioaꢁl Iastrꢂ0eats. ꢃll rights reserven. Co0pꢁctRIO, CꢀI, FielnPoiat, LꢁbꢀIEW, Meꢁsꢂre0eat Stꢂnio, Nꢁtioaꢁl Iastrꢂ0eats, Nꢁtioaꢁl Iastrꢂ0eats ꢃlliꢁace Pꢁrtaer, NI, ꢁan ai.co0 ꢁre trꢁne0ꢁrks of Nꢁtioaꢁl Iastrꢂ0eats.
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trꢁne0ꢁrks or trꢁne aꢁ0es of their respective co0pꢁaies. ꢃ Nꢁtioaꢁl Iastrꢂ0eats ꢃlliꢁace Pꢁrtaer is ꢁ bꢂsiaess eatity ianepeaneat fro0 Nꢁtioaꢁl Iastrꢂ0eats ꢁan hꢁs ao ꢁgeacy, pꢁrtaership, or joiat-veatꢂre relꢁtioaship
with Nꢁtioaꢁl Iastrꢂ0eats. 2119-±±314-±1±-D