NI Services and Support
NI has the services and support to meet your
needs around the globe and through the
application life cycle – from planning
and development through deployment
Local Sales and Technical Support
In offices worldwide, NI staff is local to the country, giving you access
to engineers who speak your language. NI delivers industry-leading
technical support through an online KnowledgeBase, applications
engineers, and access to 14,000 measurement and automation
professionals within NI Developer Exchange forums. Find
immediate answers to your questions at ni.com/support.
and ongoing maintenance. We offer
services and service levels to meet
customer requirements in research,
design, validation, and manufacturing.
Visit ni.com/services for more information.
SERVICE
NEEDS
We also offer service programs that provide automatic upgrades to
your application development environment and higher levels of
technical support. Visit ni.com/ssp.
Training and Certification
NI training is the fastest, most certain route to productivity with our Hardware Services
products. NI training can shorten your learning curve, save NI Factory Installation Services
development time, and reduce maintenance costs over the NI Factory Installation Services (FIS) is the fastest and easiest way to
application life cycle. NI schedules instructor-led courses in cities use your PXI or PXI/SCXI combination systems right out of the box.
worldwide, or can hold a course at your facility. NI also offers a Trained NI technicians install the software and hardware and
professional certification program that identifies individuals who configure the system to your specifications. NI extends the standard
have high levels of skill and knowledge on using NI products. warranty by one year on hardware components (controllers, chassis,
Visit ni.com/training.
modules) purchased with FIS. To use FIS, simply configure your
system online with ni.com/pxiadvisor.
Professional Services
The NI Professional Services Team is comprised of NI applications Calibration Services
engineers, NI consulting services, and a worldwide National Instruments NI recognizes the need to maintain properly calibrated devices for
Alliance Partner Program of more than 600 independent consultants high-accuracy measurements. We provide manual calibration
and integrators. Services range from procedures, services to recalibrate your products, and automated
start-up assistance to turnkey system calibration software specifically designed for use by metrology
integration. Visit ni.com/alliance for laboratories. Visit ni.com/calibration.
more information.
Repair and Extended Warranty
OEM Support
NI provides complete repair services for our products. Express repair
We offer design-in consulting and product integration assistance and advance replacement services are also available. We offer
if you want to use our products for OEM applications. For extended warranties to help you meet project life-cycle requirements.
information about special pricing and services for OEM customers, Visit ni.com/services.
visit ni.com/oem for more information.
ni.com • (800) 813-3693
National Instruments • Fax: (512) 683-9300 • info@ni.com
© 2004 National Instruments Corporation. All rights reserved. CVI, LabVIEW, Measurement Studio, National Instruments Alliance Partner, ni.com, NI-DAQ, NI Switch Executive,
and SCXI are trademarks or trade names of National Instruments. Other products and company names listed are trademarks or trade names of their respective companies.
National Instruments Alliance Partner Program Members are business entities independent from National Instruments and have no agency, partnership or joint-venture relationship with National Instruments.
