NI Services and Support
NI has the services and support to meet your
n eeds around the gl obe and throug h the
application life cycle – from planning
and devel opm ent throug h deploym en t
and on going maintenance. We of fer
s erv i ces and servi ce levels to meet
c u s tom er requ i rem ents in re s e a rch,
design, validation, and manu f actu ri n g.
Visit ni.com/services.
Local Sales and Technical Support
In offices worldwide, our staff is local to the country, giving you
access to engineers who speak your language. NI delivers industry-
leading technical support through online knowledge bases, our
a pp l i c a ti ons en gi n eers , and access to 14,000 measu rem ent and
automation professionals within NI Develope r Exchange forums.
Find immediate answers to your questions at ni.com/support.
We also offer service programs that provide automatic upgrades to
your application development environment and higher levels of
technical support. Visit ni.com/ssp.
Training and Certification
NI training is the fastest, most certain route to productivity with our Hardware Services
produ ct s . NI training can shorten your learning curve , s ave NI Factory Installation Services
devel opm ent time, and redu ce mainten a n ce costs over the NI Factory Installation Services (FIS) is the fastest and easiest way to
application life cycle. We schedule instructor-led courses in cities use your PXI or PXI/SCXI™ combination systems right out of the
worldwide, or we can hold a course at your facility. We also offer a box. Trained NI technicians install the software and hardware and
professional certification program that identifies individuals who configure the system to your specifications. NI extends the standard
have high levels of skill and knowledge on using NI products.
warranty by one year on hardware components (controllers, chassis,
modules) purchased with FIS. To use FIS, simply configure your
system online with ni.com/pxiadvisor.
Visit ni.com/training.
Professional Services
Our Profe s s i onal Services Team is comprised of NI applications Calibration Services
engineers, NI Con sulting Servi ces, and a worldwi de NI Alliance Partn er NI recognizes the need to maintain properly calibrated devices for
Program of more than 600 indepen dent con sultants and integrators. hig h - accuracy measu rem e nts. We provi de manual calibration
Servi ces
range
from procedures, services to recalibrate your products, and automated
start-up assistance to c a l i brat i on sof t w a re spec i f i c a lly de s i gn ed for use by metro l ogy
turnkey system integration. laboratories. Visit ni.com/calibration.
Visit ni.com/alliance.
Repair and Extended Warranty
OEM Support
NI provides complete repair services for our products. Express repair
We of fer design-in con su l ting and produ ct integra tion assistance and adva n ce rep l aceme nt services are also available. We of fer
if you want to use our produ cts for OEM app l i c a ti ons. For extended warranties to help you meet project life-cycle requirements.
i n formation abo ut special pricing and services for OEM custom ers , Visit ni.com/services.
visit ni.com/oem.
ni.com • (800) 433-3488
National Instruments • Tel: (512) 683-0100 • Fax: (512) 683-9300 • info@ni.com
© 2004 National Instruments Corporation. All rights re s e rved. Product and company names listed are trademarks or trade names of their respective companies.
